Ask A Librarian

24/7 Instant Message

Ask brief research questions through this real-time chat service. When a USF librarian is unavailable, you will be connected to a librarian from another institution.

The chat service is closed on New Year's Day (January 1), Independence Day (July 4), Thanksgiving Day (varies), and Christmas Day (December 25).

Email A Question

We'll respond by the end of the next business day, excluding holidays and breaks. Choose from the following:

• Research Questions, including database searching and instruction.
• Access and Borrowing Questions, including home delivery, reserves, and interlibrary loan.
• Special Collections Questions, including University Archives and rare books.
• Report A Problem, including database access issues.

Schedule An Appointment

Meet with a librarian in-person at Gleeson Library or online via Zoom for in-depth help with your research.

Visit the Library Help Desk

Drop by the Library Help Desk for:

• Immediate research help from a librarian during Reference & Research Services hours.
• Questions about borrowing and renewing, home delivery, fines, reserves, interlibrary loan, and library access during Gleeson Library hours.

The Library Help Desk is on the 1st floor of the library.

Text Message (SMS)

Text us from your mobile device at 415-255-5591.

Phone

For research help from a librarian, call (415) 422-2039 during Reference & Research Services hours.

For questions about borrowing and renewing, home delivery, fines, reserves, interlibrary loan, and library access, call (415) 422-2662 during Gleeson Library hours.

FAQs

Frequently Asked Questions

Systems Status

See the current status and scheduled maintenance of library systems and online resources.